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We can also blend in exports from Voicemail systems such as unity or 3rd party voicemail if it contains a list of users with voicemail configured. This allows for identification of voicemail users in the LLD reports for replication on the hosted voice or system that is being migrated to.

Type

Typical export from

Default Field mappings

Info

Active Directory

Microsoft AD

Telephonenumber/Phone
DDI/Phone
CN
DisplayName/FullName/DirectoryName
firstName/givenname/forename
SAMAccountName
Company
Department
E-Mail/Email/EmailAddress/Mail
SIPADdress
ObjectSID
UPN/UserPrincipalName
Mobile/MobilePhone/Cell/CellPhone

Looks for Line1DN to patch telephonenumber/phone, if no match, attempts to match on name.

Will map all appropriate fields if it finds a match.

DDI

This is generated by us/you on a per-customer basis

EXTNPATTERN
DDIPATTERN
REGIONID
REGIONNAME
NAMESPACE
OVERRIDEREGIONNAME

This is used to bulk-map DDI and override locations if needed.

In this example, any extension in the form 420xxx will be given an appropriate DDI number, and the location will be overrriden to "Amsterdam" - The RegionId of -1 means "match all locations to find this number in the list"

The example 567x will only be overridden if the existing location (RegionID/RegionName) matches.

Note: The number of underscores must be the same in the suffix of the 1st two columns for this to work

Devices

Generated by you/us if needed 

userId
MAC
deviceType

Used primarily for Broadworks exports where device information isn't in the backup;
Looks for the Line1DN or Line1DDI matching userId, if matched, sets the MAC and primaryModel (if each not already populated)

Network

Edge switches

Number
MAC
IP
Switch
Port
Last Seen

Will try to match on Number, IP or MAC. If found, will set Switch, Port and Last Seen values

Recorder

NICE NTR

Primary Extension Name

If the "Primary Extension Name" matches Line1DN, then the "Recorder" column is set to "Yes"

Voicemail

Unity

FirstName
LastName
Extension
group

Will set "Personal" voicemail if found, or "Group" if set

Low-Level/Migration Plan Export Formats

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