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Contents

Table of Contents

Revision history

Please refer to Supported Vendors List document in SharePoint or Repo for revision history prior to moving article to Confluence

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It is designed as a broad overview of capabilities and the types of data that can be captured. It is not intended to be a complete specification of each decoder and should be used as a general reference guide only.

Supported Audit

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Methods for Voice Audits

This section details the supported methods for auditing each voice platform/PBX methods.

Audits can be performed in a variety of ways such as directly via IP using SSH or Telnet, by collecting a backup or extract from the system to import into UCentric or via Dial up/Modem connection.

The pages linked below contain guides for each type of audit method, please refer to the table for which methods are supported on each vendor/PBX Type.

Aura inline button
summaryAuditing Via Backup
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Vendor

Model

Audit Method(s)

Ports Used (IP Audits Only)

Backup supported?

Aatra/Mitel

MX-One/MD110

SSH, Modem

22

Alcatel

OmniPCX

SSH, Modem

22

(tick)

ASC

Recorder

XML File import

-

Asterisk

FreePBX

SSH

22

(tick)

Avaya

CM, Definity

ASA and SSH

5022, 22

IP Office

TFTP

69

(tick)

Avaya / SDX

INDeX

Telnet / Modem

23

Broadsoft

Broadworks

TCP/IP

2208

(tick)

BT

CS2K

File load

-

(tick)

Cisco

CUCM

AXL and SSH

8443, 22

(tick)

GPT

BTeX

Modem

-

IBM/Siemens

ROLM, 9751

Modem

-

Intertel/Mitel

Axxess, 5000

HTTP and TCP/IP

80, 4000

IPC

Classic

SQL Server Database

135

Microsoft

Teams, Lync, Skype for Business,

PowerShell

-

(tick)

Mitel

3300, SX2000

MiVB (Non MSL)

Telnet, SSH, SNMP and TCP/IP

23, 22, 5022, 5023, 161

(tick) CSV Extracts

MiCollab

Backup only

-

(tick)

MiCC

Backup only

-

(tick)

MiVoice Connect

Backup only

-

(tick)

NEC

NEAX

Backup only

-

(tick)

NICE

NTR

MySQL Database

3306

Nortel / Avaya

BCM

File load

-

(tick)

Meridian, CS1K

rLogin, Telnet, Modem

513, 23

Redbox

Recorder

TCP/IP

1401

Siemens/Unify

HiPath, HiCom

File load

-

(tick)

iSDX, Realitis

Telnet / Modem

23

OpenScape OSV

File

-

(tick)

Unify

OSBiz

File

-

(tick)

Verba

Recorder

SQL Server Database

135

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