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The migration plan exporting allows blending of additional data (e.g. AD, CDR, DDI ranges etc.) and then export to either “Bulk loaders” or direct provisioning through a script, backup or direct “Orchestration”.
Additional Data Imports and Blending
When exporting data for the purposes of migration, additional data sources can be imported into UCentric to blend it with audit data. Supported additional datasets and formats are shown in this section
DDI number ranges / extension ranges
This data ensures DDI information is associated with a device, user, or extension. It can be used to highlight any issues a migration would encounter from users who have moved locations but retained their extension number. Hunt groups spanning multiple locations can also be identified with this information. Fields shown in the table below as fieldName represent the columns in the LLD (Bulk Loader Excel sheet) that is generated.
Call Logging SMDR/CIL
This data allows for identification of any extensions or users that have no or little activity, and therefore may not need to be migrated.
Network MAC/IP captures (CDP/LLDP logs)
Network data allows for IP devices that have not been connected to the network to be identified which may then be considered as inactive or unused.
Active Directory/LDAP
An export from Active Directory or an LDAP server allows for the correct allocation of names against extension numbers where an integrated telephone directory is either unpopulated or inaccurate. Departmental information can also be associated against a user.
Voicemail Exports (Cisco Unity Included)
We can also blend in exports from Voicemail systems such as unity or 3rd party voicemail if it contains a list of users with voicemail configured. This allows for identification of voicemail users in the LLD reports for replication on the hosted voice or system that is being migrated to.
Type | Typical export from | Default Field mappings | Info |
|---|---|---|---|
Active Directory | Microsoft AD | Telephonenumber/Phone | Looks for Line1DN to patch telephonenumber/phone, if no match, attempts to match on name. Will map all appropriate fields if it finds a match. |
DDI | This is generated by us/you on a per-customer basis | EXTNPATTERN | This is used to bulk-map DDI and override locations if needed. In this example, any extension in the form 420xxx will be given an appropriate DDI line1DDI number, and the location regionName will be overrriden to "Amsterdam" - The RegionId of -1 means "match all locations to find this number in the list" The example 567x will only be overridden if the existing location (RegionIDregionID /RegionNameregionName ) matches. Note: The number of underscores must be the same in the suffix of the 1st two columns for this to work |
Devices | Generated by you/us if needed | userId | Used primarily for Broadworks exports where device information isn't in the backup; |
Network | Edge switches | Number | Will try to match on Number, IP or MAC. If found, will set Switch LANSwitch, Port LANPort and Last Seen LANLastSeen values |
Recorder | NICE NTR | Primary Extension Name | If the "Primary Extension Name" matches Line1DN, then the "Recorder" callRecordingMode column is set to "Yes" |
Voicemail | Unity | FirstName | Will set "Personal" persVoicemail voicemail if found, or "Group" groupVoicemail if set |
Low-Level/Migration Plan Export Formats
Bulk Loaders
UCentric has the capability to export the audited data in several pre-defined export formats suitable for direct bulk-loading into client platforms.
Excel Spreadsheet
This is the standard format for export, which provides separate tabs for devices, profiles, hunt groups, pickup groups, and region information and allows blending and highlighting of usage and out-of-service, and the blending and transformation of data.
JSON
This provides the same data as the Excel output, but in JSON format suitable for consumption by orchestration platforms.
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SPA (Zero Touch)
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SPA, or “Zero Touch” refers to the “Single Page Application”, a simplified interface for Auditing and Provisioning within UCentric.
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