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*Note: Where “Confirmed version support” is shown, this means it is known to work on that version. The solution usually works on higher or lower versions than shown, but this shows the versions that have been previously seen and audited by the MIT support team.
Vendor | Model | Confirmed version support* | Also known as | Audit Method(s) | Ports Used (IP Audits Only) | Backup supported? | Expected Backup format |
|---|---|---|---|---|---|---|---|
3CX | 3CX | V16 | Backup only | - |
| XML Backup (.xml) | |
Aastra |
430 | Mitel MiVO400,430 | Backup only | - |
| Excel Spreadsheet (.xls) | ||
MX-One |
MD110 | SSH, Modem | 22 |
| Command dump (.zip) | |||
Alcatel | OmniPCX | R9, R10 onwards | Backup, SSH, Modem | 22 |
| Config export (.txt) | |
ASC | Recorder | XML File import | - | XML Backup (.xml) | |||
Asterisk | FreePBX | 1.11.2 and V5.x onwards | SSH | 22 |
| Asterisk backup (.tar.gz) | |
Avaya | BCM | 1.0R9 | Backup only | - |
|
Excel export (*.xls) | |||||||
CM | G3 V15-V20 Release 6 onwards | Definity | ASA and SSH | 5022, 22 |
| UCentric backup (.ucx) | |
IP Office | Release 8 onwards | TFTP | 69 |
| Config export (.txt) | ||
Avaya / SDX | INDeX | Telnet / Modem | 23 | ||||
Axxess | 5000 | Mitel 5000 | Backup only |
| Access DB (.accdb) | ||
Broadsoft | Broadworks | V21-V24 | TCP/IP (Via XSP API) | 2208 |
| EMU (.json) | |
BT | CS2K |
n/a | Backup only | - |
| Excel export (*.xls) | |||
Cisco | CME | V5.x | Backup only | - |
| Router export (.txt) | |
CUCM | 6.0 - 12.5 | Backup only | - |
| CUCM |
AXL and SSH
8443, 22
BATS (.tar) | |||||||
Genesys | PureConnect | Backup only | - |
| Excel backup (.xls) | ||
GPT | BTeX | - | Modem | - | |||
IBM/Siemens | ROLM, 9751 | - | Modem | - | |||
Intertel/Mitel | Axxess |
Mitel MiVO250 | HTTP and TCP/IP | 80, 4000 |
IPC
Classic
SQL Server Database
135
Microsoft | Teams, Lync, Skype for Business, | PowerShell | - |
| MIT provided backup. | ||
Mitel |
3300 |
Rel 7.0 to 10.0 Inclusive | MiVB (Non MSL) | Telnet, SSH, SNMP and TCP/IP | 23, 22, 5022, 5023, 161 |
| Archive (.zip) | ||
SX2000 | M-Stream + | SX2000 Light | Telnet | 23 | |||
MiCollab | Backup only | - |
| MSL Backup (.tar) | |||
MiCC | Backup only | - |
| MSL Backup (.tar) | |||
MiVoice Connect | MIVC: 1608 to 20 inclusive Shoretel: 19.50.1000.0 (14.2 GA 30) | Shoretel Shoreware | Backup only | - |
| MySQL Export (.sql) | |
MiVoice Office 250 | Rel 5.0 to 6.3 SP7 inclusive | Axxess 5000 / Mitel 5000 | Backup only | - |
| Access DB (.accdb) | |
MiVoice Office 400 | Aastra 430 | Backup only | - |
| Excel Spreadsheet (.xls) | ||
NEC | NEAX | Backup only | - |
| Excel export (.xls) | ||
NEC | NEC UX5000, SV8100, SV9100 | .PCPX format | |||||
NEC/Philips | Sopho/IS3000 | Backup only | - |
|
NICE
NTR
MySQL Database
3306
Meridian, CS1K
XML backup (.xml) |
Nortel / Avaya |
BCM
File load
-
Meridian, Succession, CS1000, CS1K | Release 4 - 7 (00 R - 65 P) | rLogin, Telnet, Modem | 513, 23 |
|
Redbox
Recorder
TCP/IP
Command dump - Contact MIT for commands (.txt) | |||||||
OneAccess | One425 | Backup only | - |
| Archive (.zip) | ||
Siemens/Unify | HiPath 4000 | V5, V6 - After this is OpenScape Voice | HiCom 1xx |
Backup only | - |
| LastLoad/Regen (.txt) | |||
HiPath 3xxx series/HiCom 150 | ||||||
iSDX | Realitis, |
HiPath DX | Telnet / Modem | 23 |
| Command dump - Contact MIT for commands (.txt) |
OpenScape Voice OSV | V9 |
Backup only | - |
|
Unify
OSBiz
Cfg Archive (.zip) | ||||||
OpenScape Business OSB | V2 R4 | |||||
Shortel | Shoreware | Mitel MiVC | FBackup onlyle | - |
|
Verba
Recorder
SQL Server Database
MySQL Export (.sql | |||||||
Unify | OSBiz | Backup only | - |
| XML backup (.xml) |
Outputs
Migration Plan
...
The migration plan exporting allows blending of additional data (e.g. AD, CDR, DDI ranges etc.) and then export to either “Bulk loaders” or direct provisioning through a script, backup or direct “Orchestration”.
...
This data ensures DDI information is associated with a device, user, or extension. It can be used to highlight any issues a migration would encounter from users who have moved locations but retained their extension number. Hunt groups spanning multiple locations can also be identified with this information. Fields shown in the table below as fieldName represent the columns in the LLD (Bulk Loader Excel sheet) that is generated.
...
We can also blend in exports from Voicemail systems such as unity or 3rd party voicemail if it contains a list of users with voicemail configured. This allows for identification of voicemail users in the LLD reports for replication on the hosted voice or system that is being migrated to.
Type | Typical export from | Default Field mappings | Info |
|---|---|---|---|
Active Directory | Microsoft AD | Telephonenumber/Phone | Looks for Line1DN to patch telephonenumber/phone, if no match, attempts to match on name. Will map all appropriate fields if it finds a match. |
DDI | This is generated by us/you on a per-customer basis | EXTNPATTERN | This is used to bulk-map DDI and override locations if needed. In this example, any extension in the form 420xxx will be given an appropriate line1DDI number, and the regionName will be overrriden to "Amsterdam" - The RegionId of -1 means "match all locations to find this number in the list" The example 567x will only be overridden if the existing location (regionID /regionName ) matches. Note: The number of underscores must be the same in the suffix of the 1st two columns for this to work |
Devices | Generated by you/us if needed | userId | Used primarily for Broadworks exports where device information isn't in the backup; |
Network | Edge switches | Number | Will try to match on Number, IP or MAC. If found, will set LANSwitch, LANPort and LANLastSeen values |
Recorder | NICE NTR | Primary Extension Name | If the "Primary Extension Name" matches Line1DN, then the callRecordingMode column is set to "Yes" |
Voicemail | Unity | FirstName | Will persVoicemail voicemail if found, or groupVoicemail if set |
LLD Low-Level-Design/Bulk Migration Plan Export Formats
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