Contents

Overview

The UCentric ZT (Zero Touch) interface is an SPA (Single Page Application) that provides a “Zero Touch” approach to both auditing and provisioning of voice phone systems.

Scope

This document should be used for initial user training in usage of UCentric ZT. However, the interface has been deliberately simplified in order to allow it’s use throughout an organisation without any prior training or incumbent knowledge of PABX’s or UC platforms.

Using UCentric ZT

Logging In

Logging in uses the standard UCentric login credentials, (SSO will be later supported). Each User Login defines the branding and capabilities associated with the user’s organisation(s). This allows us to limit what types of systems can be audited or provisioned to. Once logged in, there are just two options: - “Auditing” or “Provisioning”.

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Note, depending on the login profile, only “Auditing” may be shown

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Auditing

To audit any (compatible) PABX/UC platform, you simply drop the standard PABX/UC vendor backup on the page. The system will analyse the file and determine the PABX/UC platform automatically. For info on what PABXs are supported please refer to the ‘UCentric Voice Audit and Migration Capabilities’ document.

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Once clicked the migration plan will start building and should be sent to the previously inserted email address(es) within an hour. You will receive two separate Emails, one containing a HLD (High Level Document) and another containing an LLD (Bulk Loader). These documents will be braded based on the logged-in user’s organisation.

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Auditing with direct results

If enabled by the login profile, the email box will be replaced by a direct download link upon completion of the audit (with real-time messages shown during the audit)

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The links at the bottom of the page produce the same files (in real-time) as would be delivered by email, including any branding or output format that has been selected within the login profile.

Provisioning

To provision, simply click on the Provisioning tab, drop a standard LLD Excel Spreadsheet onto the form. You will then be presented with the following screen.

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You will now receive an email within 3 hours. This will contain either the Bulk Loader (e.g. Cisco BATS) or a Provisioning Report (e.g. Broadsoft, Mitel etc.) detailing all the users and devices that have been provisioned, along with their usernames, passwords etc.

Supported Vendor Backups / Provisioning Targets

Supported Vendor Backups for Auditing

The following is the list of currently supported Audits by Vendor Backups. This list is ever growing, so it is recommended that you speak to your accounts manager to enquire as to any Vendor Backups that are not featured in this list, as these may be in development / earmarked for future development.

• Alcatel OmniPCX

• Asterisk

• Cisco CUCM

• Siemens/Unify HiPath

• Avaya IP Ofiice

• Mitel MiCC

• Mitel MiCollab

• Mitel MiVoice Connect (Shoretel Shoreware)

• ONE425

• Unify OpenScape (OSV)

• Avaya BCM

• 3CX

Supported Provisioning Targets

The following is the list of currently supported Audits Provisioning Targets. As previous it is recommended that you speak to your accounts manager to enquire as to any Provisioning Targets that are not featured in this list, as these may be in development / earmarked for future development.

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