UCentric Voice Audit and Migration
- Sean Millar
- Paul McGuinness
Our supported vendors, PBXs and capabilities
You can find a list of all the supported vendors and specific capabilities in the document below.
Vendor Support and Capabilities
PBXs/systems we can audit via backup → Remote auditing via backups
These vendor platforms can be audited using the ‘standard’ backup from that platform, e.g. for Cisco CUCM it would be a “BATS Backup” as a .tar/.tar.gz arching and for an Avaya BCM, the Excel output from the management platform
UCentric Voice Auditing (via Vendor PABX Backups)
PBXs we can audit directly → Remote auditing of live platforms
These vendors can be audited directly across IP, RAS/VPN, Modem or Serial connections.
Direct Audits (IP, Dialup, VPN, Serial)
UCentric SPA/ZT portal → Automated Auditing and Provisioning
The standalone Single-page SSO enabled portal allows you to drop a backup (as detailed above) onto a web page for instant auditing, or take an LLD (Low-Level-Design) previously generated from the same portal, and provision directly to a cloud provider (e.g. Cisco Webex Calling, RingCentral, Broadworks etc.)
Creating HLD templates → Automated Word Templates
HLD (High-Level Design) documents are standard Word .docx files with tokens embedded in them. These tokens are replaced with values, tables and images to populate a document automatically with the audit information
UCentric HLD/Word Merge Creation Guide
Main Voice Auditing web portal → Site creation and viewing reports
The main Web Portal for UCentric incorporates a more detailed approach to both auditing and reporting of information captured. The guides below provide a full user guide on how to use this platform.
UCentric Voice Audit - Overview and Access
Administration, Site creation and running audits.