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For Cisco CDR blending, please refer to https://mittech.atlassian.net/wiki/spaces/MKB/pages/35323905/UCentric+ZT+-+User+Manual#Adding-CDR-to-Cisco-BATs-audit
For all other CDR either from third party systems such as call loggers or accounting systems, please contact us directly to discuss the best approach.
Devices
Supported Export/Methods | Default Field Mappings | Logic/Info/Result |
Generated by MIT/client as required | userId | Used primarily for Broadworks exports where device information isn't in the backup; |
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