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This guide outlines how to create a word merge template, the use of tokens and the context each should be used in.

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Variable Name

Description

system_name

Name assigned within Asset Manager, i.e. “ACME Site 1”

system_version

PABX Version

system_revision

PABX Software Revision

system_firmware

PABX Firmware

system_mac

PABX MAC Address

system_ipaddress

PABX IP Address

system_dbversion

PABX Database Version (if applicable)

system_dbbuildid

PABX Database Build ID (if applicable)

system_network_element

Mitel “root” network element

system_dbregion

Mitel MiVO Database Region

scan_date

Audit date

connection_type

Numeric 1 – 8;

1 = ip, 2= modem/ tracker,

3=7100, 4= mixml, 5=ras/vpn 6=Race, 7=Serial, 8=Marwatch

system_type

Platform Type

ip_address

IP Address of PABX, i.e. “10.1.1.22”

total_extns

Total # of Extensions available

total_trunks

Total # of Trunks available

total_analog_extns

Total # of Analog Extensions available

total_digital_extns

Total # of Digital Extensions available

total_hybrid_extns

Total # of Hybrid Extensions available

total_analog_trunks

Total # of Analog Trunks available

total_digital_trunks

Total # of Digital Trunks available

total_hybrid_trunks

Total # of Hybrid Trunks available

total_out_of_service

Total # of “Out of Service” (Trunks, Extns and Consoles)

total_cards

Total cards in PABX

total_circuits

Total circuits

total_extn_cards

Total Extension cards

total_trunk_cards

Total Trunk cards

total_programmed_trunks

Total # of Programmed Trunks

total_programmed_extns

Total # of Programmed Extensions

total_programmed_consoles

Total # of Programmed Consoles

total_extn_capacity

Total # of Extensions available

total_trunk_capacity

Total # of Trunks available

total_oos_trunks

Total # of Trunks marked “Out of Service”

total_oos_extns

Total # of Extensions marked “Out of Service”

total_semi_programmed_trunks

Total # of Trunks with no Trunk number

total_semi_programmed_extns

Total # of Extensions with no Extension number

total_ip_extns

Total # IP Extensions

total_ip_trunks

Total # IP Trunks

used_analog_extns

# of used Analog Extensions

used_digital_extns

# of used Digital Extensions

used_hybrid_extns

# of used Hybrid Extensions

used_ip_extns

# of used IP Extensions

used_analog_trunks

# of used Analog Trunks

used_digital_trunks

# of used Digital Trunks

used_hybrid_trunks

# of used Hybrid Trunks

used_ip_trunks

# of used IP Trunks

total_ac15

Total # of AC15 Trunks

total_ac13

Total # of AC13 Trunks

total_em

Total # of E&M Trunks

total_mg

Total # of Media Gateways or Cabinets

cisco_unsupported

Total # of Unsupported Cisco devices

{totalgooddevices}

Total Checked OK

{totalbaddevices}

Total Checked BAD

{totalwarndevices}

Total Checked WARN

Vendor

Vendor ID code Novalog.dbo.PABX_Sites.{switchtype}

cardsfull

# of cards that are 100% utilised

cardsnearlyfull

# of cards that are >90% utilised

license_alert

# of licenses that are >90% utilised

Siplicenses

Total SIP Licenses (MiVB)

Note, 3 tokens, Total Checked OK {totalgooddevices} Total Checked BAD {totalbaddevices} Total Checked WARN {totalwarndevices} will only work when used in conjunction with the table that uses one of the checkHandsetsCisco, checkHandsets8x8 , checkHandsetsMitel, checkHandsetsOCC, checkHandsetsBW, checkHandsetsTeams, checkHandsetsRC or checkHandsetsEvolve tokens listed in this section

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Example Word Merge Template:

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Gateway / Cabinet overview

The system type is {platformType}running on {platformName}

There are {total_mg}nodes in this configuration.

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Category

Count

Information

Cards full

{cardsfull}

Cards that are 100% utilised

Cards almost full

{cardsnearlyfull}

Cards that are >90% utilised

License status

(See licensing section)

{license_alert}

{#migsumm}{title}

{count}

{detail} {/migsumm}

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Location

Analog

Digital

IP

Cisco

Broadsoft

Skype

Counts

Ana

Dig

IP

Ana

Dig

IP

Ana

Dig

IP

{#migrationbyloc} {Region_Name}

{Total_analog}

{Total_digital}

{Total_IP}

{ciscoAnalogIcon}

{ciscoDigitalIcon}

{ciscoIPIcon}

{broadsoftAnalogIcon}

{broadsoftDigitalIcon}

{broadsoftIPIcon}

{skypeAnalogIcon}

{skypeDigitalIcon}

{skypeIPIcon} {/migrationbyloc}

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Migration Features Graphs

{chartcccisco} -> CISCO

{chartccbroadsoft} - > RING CENTRAL

{chartccteams} - > TEAMS

{chartccbroadsoft%} - > BROADSOFT

{chartccrc} - > RINGCENTRAL

{chartcceight} - > 8x8

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Each of the above tokens will provide a % compliance across ALL insights for that vendor, e.g. 250 items (phones, hunt groups, call forwarding etc.) and 125 compliant would show 50%

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Digit

Digits to follow

Group #

COR

Route Type

Trunk

Type

Description

Absorb

Insert

Final

Group

type

{#ars} {digit}{following}

{digitstofollow}

{trunkgroup}

{cor}

{routetype}

{type}

{description}

{abs}

{ins}

{ft}

{grouptype}{/ars}

Or

Digit

Digits to follow

Route Termination Type

1st

2nd

3rd

Absorb

Insert

{#ars2} {digit}{following}

{digitstofollow}

{rid}

{c1}

{c2}

{c3}

{abs}

{ins}{/ars2}

List all Routes (in use or not)

Digit

Route Type

Trunk Group Type

Absorb

Insert

Final Tone/Marker

{#ars3} {rn}

{routetype}

{tt}

{abs}

{ins}

{ft}{/ars3}

List all Plans

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Route Termination Type

Route Plan Number

Day and Time Zone #

Day Zone

Zone 1 Term Type

Zone 2 Term Type

Zone 3 Term Type

Zone 4 Term Type

{#ars4} {rid}

{rpn}

{dtz}

{dz}

{z1type} {z1term}

{z2type} {z2term}

{z3type} {z3term}

{z4type} {z4term} {/ars4}

...

Route Number

Routing Medium

Trunk group number

Description / SIP Peer Profile Label

Trunk Type

Route Type

{#ars5}

{rn}

{type}

{trunkgroup}

{description}

{grouptype}

{routetype}

{/ars5}

MiVB:

You can also add:-

{rt} to show the route number if required

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Shows all feature codes (e.g. “Make Busy”, “DND” etc.) – Note the orange entries apply to some vendors only (e.g. MiVO 250)

Feature name

Code

Admins Only

Directory Entry

Engineering Only

{#codes} {featurename}

{code}

{adminonly}

{direntry}

{engonly}{/codes}

I

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Energy insights

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LIM

Type

Analog Extns

Digital Extns

Operator Extns

Total for LIM

{#sapsec}{lim}

{type}

{analogextns}

{digitalextns}

{oprextns}

{total}{/sapsec}

Totals:

{saptotalanalog}

{saptotaldigital}

{saptotaloperator}

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User profiles in use

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PLID

Name

Detail

Number

Part number

Revision

Firmware

{#comparison} {plid}

{nameimg} {name}

{oldName}

{detailimg} {detail}

{oldDetail}

{circuitidimg} {circuitid}

{oldCircuitid}

{partnumberimg} {partnumber}

{oldPartnumber}

{revisionimg} {revision}

{oldRevision}

{firmwareimg} {firmware}

{oldFirmware}

{/comparison}

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Migration plan

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NOTE: This section of the report requires CDR data to allow population.

{total_phones} Total DN's

(Directory Numbers)

{total_calls} DN's making calls

{total_calls_in} DN's receiving incoming calls.

{total_calls_out} DN's making outgoing calls

Zero / Low Usage

Medium Usage

High Usage

{total_users_zero_calls} users with 0 calls

{total_users_less20_calls} with under 20 calls

{total_users_less50_calls} users with under 50 call involvements

{total_users_less100_calls} with under 100 call involvements

{total_users_over100_calls} users with over 100 call involvements

{total_users_over250_calls} over 250

{total_users_over1000_calls} over 1000


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Special case tokens

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Total cost if using E3+Voice based on {extns_calls_in_out_10} extensions in use (based on CDR data):

{e3v}* - {e3insight}

*Based on costs of E3 = {e3cost}, E3+Voice = {e3vcost} and E5 = {e5cost}


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Unsupported Teams Features

This details features that have limited or no support in Teams

Facility

# in Use

Comment

{#teamsinsights} {facility}

{count}

{info}{/teamsinsights}

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