This is a guide on how to use the UCentric Dashboard including how to add, configure and edit all widgets.
To view a list of the widgets that can be used, please find them here: UCentric Dashboard Widgets
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Accessing the dashboard
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Selected Dashboard. This will be the current dashboard name, and a dropdown arrow that allows you to select other saved dashboards. This can be used to view different dashboards or those that are grouped together with transitions.
Mode Selector. This is a pencil icon and will show either the text Free Mode or Grid Mode. Free Mode allows full freedom of movement when placing widgets on the dashboard. Grip Mode will assist in widgets ‘snapping’ in place to great a more ordered look. The modes can be switched between freely at any time.
Locked/Unlocked. This is a padlock icon and text of the current status of the dashboard. Unlocked allows editing of the dashboard and moving widgets, whereas locked will ensure that widgets remain in place.
Add Widget. This is the main button to use when creating a dashboard. Along with the button pictured at the centre of the screen, clicking this opens a list of the available widgets that can be added. These will be touched upon later in the article.
Settings. This button is the picture of a person, followed by the name of the user currently logged in. Clicking on this opens a menu filled with settings to do with the dashboard.
Widgets
Below are a list of the widgets that can be added and viewed on the dashboard. At first these need to be added via clicking on the Add Widget button.
Clock
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The clock widget can be used to add more variety in the amount of information presented than just statistics. This widget can be configured to display in either 12 or 24 hour format. And the date and day labels can be switched on or off. For any multinational requirements, the widget can be set to use a specific time zone, allowing for multiple clock widgets to be used for different places.
Dashboard Meter
Insert text regarding dashboard meter widget.
Database Viewer
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The database viewer is a widget that can display the results of a SQL query that you define. in the expample of the image above the query is simply returning values from a Logs table within the database. You are able to define the database, the query and smaller details to shape how the data is presented.
Selecting how many rows are displayed and also defining a threshold. So that depending on the query, the results could be measured and perhaps display a warning if they are not as desired. Or opposite could highlight success if the value is perhaps high.
Email Vs Teams Chat Usage
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This widget plots a graph to track two data points. Emails and Teams chat. Comparing their usage over the desired time scale and presentation format.
EMG Locations
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If your system utilises EMG Locations, they can be plotted as an overview here to show the total usage in a graph format.
Emissions
Endpoint Breakdown
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This widget can be used to show the various different end points that exist on a system and display their overall usage. The widget is set by default to compare two data sets, which can be edited in the Properties section.
Event Summary
Highways England Cameras
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This widget allows you to pick from a vast array of highways that are monitored by Highways England. You can filter through this large list and get the desired camera. Multiple widgets can be used to display multiple cameras.
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These cameras are static images that refresh periodically. |
JamCams
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The JamCams widget uses feeds from Transport For London, cameras in key locations that show how traffic is flowing in certain areas. You are able to select a location from the drop down menu.
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These cameras are short feeds that loop. And are refreshed periodically. |
Jira Completion Graph
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The widget pictured above can plug into a Jira Service Management setup and pull requested information in the form of filters.
Jira Ticket Summary
Label
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The label widget is a simple text box that can be used to contain any type of custom title, label or sentence. Colours and font size are configurable. Furthermore you can expand on the functionality and add images in the box.
License Status
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This simple widget pulls the licensing information of the UCentric installation. Providing the serial number to quote to MIT if required.
London TfL Train Schedules
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Using data provided by Transport For London, this widget displays a table of information on the recent activity at the station of your choosing.
Mobile Data Usage
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This widget taps into the mobile data collected by the system and can display both the upload and download usage. This can be plotted over any desired timescale.
National Rail
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Using data provided by National Rail, this widget displays a table of information on the upcoming arrivals/departures at the station of your choosing. You must pick whether you wish for the widget to display arrivals or departures.
Ping
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This is a lightweight widget that allows configuration of ping commands. Multiple can be set up within one widget, to allow monitoring of the connection status of systems and websites.
PooDar
RSS Reader
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This widget allows the setting up of RSS feeds. You may configure one per widget by supplying the correct URL.
Solar Winds
Solar Winds EOL
Target Calls Graph
This widget behaves as others that work on call data, plotting a chosen graph of either Line or Bar. And can display data over any given time period. With this widget, you must define a Target value. And optionally a Source value.
TfL Tube Status
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This widget cannot be configured apart from the title. It is set to show the status of the tube lines with information provided by Transport For London.
UCentric Autoruns
A widget that displays all the configured autoruns on the system and their status. This includes both automated reports and the auditing portion of the suite, among other applications such as UC-Blend and it’s scheduled synchronisations.
UCentric Call Forwarding
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This graphical widget displays an overall total of the status of call forwarding phones.
UCentric Call Stats
UCentric Data Grid
UCentric Device Breakdown
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This widget uses information from the UCentric Voice Audit platform, displaying the numbers of devices against a particular site or audit.
UCentric Energy Trend
UCentric Graphs
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UCentric Graphs are graphical widgets that take logged call data and can display within a graph format. Be that bar or line graph. This can be both displayed and presented over various time scales, such as previous month and displayed in a Day Of Month format.
UCentric Handset Types
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Using Voice Audit data, this widget breaks down a list of the different identified handset types on the system using the most recent audit data. Multiple sites can be selected for larger scale systems when choosing what audited information to display.
UCentric Hotdesk Users
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Using Voice Audit data, this widget breaks down a list of the different identified hostdesk users on the system using the most recent audit data. Multiple sites can be selected for larger scale systems when choosing what audited information to display.
UCentric Power Management
UCentric Simplified Autoruns
UCentric Source Graph
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The UCentric Source widget is an evolution of the original UCentric Graph widget, that allows the various sources to be selected in multiples. Allowing for a populated graph to draw comparisons from. As per the original widget, this too can be set over any date range.
UCentric Source Overview Chart
UCentric Trunk Usage
UCentric Voicemail Data
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For a system that has voicemail data, this widget reports on total values pulled from such information as pictured.
UKHO Tide Tables
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This widgets draws upon information provided by the UK Hydrographic Office to display data based on the location that you choose. There is a list to pick from, such as in the above example is set to Southend-On-Sea.
Unused Phones
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Usage Mapping
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The Usage Mapping widget allows for a 3D floor plan to be used from the web interface, and can plot multiple different data sources on the plan itself. Such as usage statistics, which can be edited and configured.
Usage Mapping 2D
Weather
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The weather widget allows you to pinpoint your location on Google Maps and displays weather information accordingly. It can be set to display Simple as pictured above, or show a 7 day forecast. You can also tailor the temperature measurement of Celsius or Fahrenheit.
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Your browser may ask to share location to set the location automatically. |
Web Page Viewer
Insert image here
The Web Page Viewer widget is a frame, this allows a webpage to be displayed within the web interface. You are able to configure the URL of any website or any direct page.
Live Dashboard
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Adding A Widget
Adding a widget can be achieved in two ways, the first is only available on new and blank dashboards. In the centre of the screen there is the button to Add Widget. Alternatively, there is always the Add Widget button on the navigation pane as mention in the above section.
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Clicking either button will present the screen above. Showing the vast array of available widgets, you can scroll through the list or use a filter to search. Using sub groups such as UCentric to find reporting widgets, or by searching for the exact name.
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The screen above is an example of the configuration pane. These will be different depending on the widget in question, but can be accessed by clicking on the Cog icon in the top right of any widget when you hover over them.
This allows you to do basic jobs, such as Refresh, Duplicate and Rename the widget. And more advanced options related to the specific widget, such as selecting the search parameters to display. More information on each widget can be found here: UCentric Dashboard Widgets
Live Dashboard
The dashboard can be set up in a variety of ways, please see below some examples of what a live dashboard can look like:
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