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Vendor

Model

Confirmed version support*

Also known as

Audit Method(s)

Ports Used (IP Audits Only)

Backup supported?

Expected Backup format

3CX

3CX

V16

Backup only

-

(tick)

XML Backup (.xml)

Aastra

430

Mitel MiVO400,430

Backup only

-

(tick)

Excel Spreadsheet (.xls)

MX-One

MD110

SSH, Modem

22

(tick)

Command dump (.zip)

Alcatel

OmniPCX

R9, R10 onwards

Backup, SSH, Modem

22

(tick)

Config export (.txt)

ASC

Recorder

XML File import

-

XML Backup (.xml)

Asterisk

FreePBX

1.11.2 and V5.x onwards

SSH

22

(tick)

Asterisk backup (.tar.gz)

Avaya

BCM

1.0R9

Backup only

-

(tick)

Excel export (*.xls)

CM

G3 V15-V20

Release 6 onwards

Definity

ASA and SSH

5022, 22

(tick)

UCentric backup (.ucx)

IP OfficeIP500

Release 8 onwards

TFTP

69

(tick)

Config export (.txt)

Avaya / SDX

INDeX

Telnet / Modem

23

Axxess

5000

Mitel 5000

Backup only

(tick)

Access DB (.accdb)

Broadsoft

Broadworks

V21-V24

TCP/IP (Via XSP API)

2208

(tick)

EMU (.json)

BT

CS2K

n/a

Backup only

-

(tick)

Excel export (*.xls)

Cisco

CME

5V5.2x

Backup only

-

(tick)

Route export (.txt)

CUCM

6.0 - 12.5

Backup only

-

(tick)

CUCM BATS (.tar)

Genesys

PureConnect

Backup only

-

(tick)

Excel backup (.xls)

GPT

BTeX

-

Modem

-

IBM/Siemens

ROLM, 9751

-

Modem

-

Intertel/Mitel

Axxess

Mitel MiVO250

HTTP and TCP/IP

80, 4000

Microsoft

Teams, Lync, Skype for Business,

PowerShell

-

(tick)

MIT provided backup.

Mitel

3300

Rel 7.0 to 10.0 Inclusive

MiVB (Non MSL)

Telnet, SSH, SNMP and TCP/IP

23, 22, 5022, 5023, 161

(tick) CSV Extracts

Archive (.zip)

SX2000

M-Stream +

SX2000 Light

Telnet

23

MiCollab

Backup only

-

(tick)

MSL Backup (.tar)

MiCC

Backup only

-

(tick)

MSL Backup (.tar)

MiVoice Connect

MIVC: 1608 to 20 inclusive

Shoretel: 19.50.1000.0 (14.2 GA 30) 

Shoretel Shoreware

Backup only

-

(tick)

MySQL Export (.sql)

MiVoice Office 250

Rel 5.0 to 6.3 SP7 inclusive

Axxess 5000 / Mitel 5000

Backup only

-

(tick)

Access DB (.accdb)

MiVoice Office 400

Aastra 430

Backup only

-

(tick)

Excel Spreadsheet (.xls)

NEC

NEAX

Backup only

-

(tick)

Excel export (.xls)

NEC/Philips

Sopho/IS3000

Backup only

-

(tick)

XML backup (.xml)

Nortel / Avaya

Meridian, Succession, CS1000, CS1K

Release 4 - 7

(00 R - 65 P)

rLogin, Telnet, Modem

513, 23

(tick)

Command dump - Contact MIT for commands (.txt)

OneAccess

One425

Backup only

-

(tick)

Archive (.zip)

Siemens/Unify

HiPath 4000

V5, V6 - After this is OpenScape Voice

HiCom 1xx

Backup only

-

(tick)

LastLoad/Regen (.txt)

HiPath 3xxx series/HiCom 150

iSDX

Realitis, HiPath DX

Telnet / Modem

23

(tick)

Command dump - Contact MIT for commands (.txt)

OpenScape Voice OSV

V9

Backup only

-

(tick)

Cfg Archive (.zip)

OpenScape Business OSB

V2 R4

Shortel

Shoreware

Mitel MiVC

FBackup onlyle

-

(tick)

MySQL Export (.sql

Unify

OSBiz

Backup only

-

(tick)

XML backup (.xml)

...

This data ensures DDI information is associated with a device, user, or extension. It can be used to highlight any issues a migration would encounter from users who have moved locations but retained their extension number. Hunt groups spanning multiple locations can also be identified with this information. Fields shown in the table below as fieldName represent the columns in the LLD (Bulk Loader Excel sheet) that is generated.

...

Type

Typical export from

Default Field mappings

Info

Active Directory

Microsoft AD

Telephonenumber/Phone
DDI/Phone
CN
DisplayName/FullName/DirectoryName
firstName/givenname/forename
SAMAccountName
Company
Department
E-Mail/Email/EmailAddress/Mail
SIPADdress
ObjectSID
UPN/UserPrincipalName
Mobile/MobilePhone/Cell/CellPhone

Looks for Line1DN to patch telephonenumber/phone, if no match, attempts to match on name.

Will map all appropriate fields if it finds a match.

DDI

This is generated by us/you on a per-customer basis

EXTNPATTERN
DDIPATTERN
REGIONID
REGIONNAME
NAMESPACE
OVERRIDEREGIONNAME

This is used to bulk-map DDI and override locations if needed.

In this example, any extension in the form 420xxx will be given an appropriate line1DDI number, and the regionName will be overrriden to "Amsterdam" - The RegionId of -1 means "match all locations to find this number in the list"

The example 567x will only be overridden if the existing location (regionID /regionName ) matches.

Note: The number of underscores must be the same in the suffix of the 1st two columns for this to work

Devices

Generated by you/us if needed 

userId
MAC
deviceType

Used primarily for Broadworks exports where device information isn't in the backup;
Looks for the Line1DN or Line1DDI matching userId, if matched, sets the MAC and primaryModel (if each not already populated)

Network

Edge switches

Number
MAC
IP
Switch
Port
Last Seen

Will try to match on Number, IP or MAC. If found, will set LANSwitch, LANPort and LANLastSeen values

Recorder

NICE NTR

Primary Extension Name

If the "Primary Extension Name" matches Line1DN, then the callRecordingMode column is set to "Yes"

Voicemail

Unity

FirstName
LastName
Extension
group

Will persVoicemail voicemail if found, or groupVoicemail if set

LLD Low-Level-Design/Bulk Migration Plan Export Formats

...