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The UCentric ZT (Zero Touch) interface is an SPA (Single Page Application) that provides a “Zero Touch” approach to both auditing and provisioning of voice phone systems.
Scope
This document should be used for initial user training in usage of UCentric ZT. However, the The interface has been deliberately simplified in order to allow it’s use throughout an organisation without any prior training or incumbent knowledge of PABX’s or UC platforms.
Supported Vendor Backups / Provisioning Targets
Supported Vendor Backups for Auditing
A list of all supported vendors can be found here.
Supported Provisioning Targets
A list of all provisioning targets can be found here.
Using UCentric ZT
Logging In
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Note, depending on the login profile options selected in the main web interface, only “Auditing” may be shown.
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Auditing
To audit any (compatible) PABX/UC platform, you simply drop the standard PABX/UC vendor backup on the page. The system will analyse the file and determine the PABX/UC platform automatically. For info on what PABXs are supported please refer to the ‘UCentric Voice Audit and Migration Capabilities’ document.
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Once you have dropped in the file you wish to Audit select the PABX type (depending on the audit type this may be automatically detected/selected for you). Now simply enter a new site name (or select from an existing site), along with the recipient email address(es) and click “Create Migration Plan”.
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Once clicked the migration plan will start building and
Now that you have dropped the file, you will be given options that relate to the login profile that is set.
This will be either “Email” or “Direct Download”
Direct Download
If using the direct download option, you will see a window similar to the one below. Here you can choose a name for the site or PBX being audited and may also have an additional field for sales order, customer reference or other data which is customisable in the login profile.
Click “Create migration plan” to begin the audit.
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You can also blend additional files at this point such as CDR, Voicemail DDI ranges, and Active Directory extracts. This will include information for this against users/devices in the Migration Plan/LLD.
Please refer to the Data Blending section for more information and guides on carrying this out.
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The audit window will show you the processing of data which will usually take less than a minute but may take up to 5
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Once complete you can select the HLD or LLD reports to download. The report templates set by default or the LLD formats you have available will be chosen by the settings in the login profile.
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Multiple LLD templates are available and can be selected if they are set in the login profile.
The report downloads the same files (in real-time) as would be delivered by email, including any branding or output format that has been selected within the login profile.
If using the “Email” option within the login profile, you will see a window similar to the one below. Here you can choose a name for the site or PBX being audited as well as the email address to send the reports to.
Click “Create migration plan” to begin the audit.
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You can also blend additional files at this point such as CDR, Voicemail DDI ranges, and Active Directory extracts. This will include information for this against users/devices in the Migration Plan/LLD.
Please refer to the Data Blending section for more information and guides on carrying this out.
When using the email option, you will see a confirmation of the audit being run as shown below. You will not see the live processing status like when using the Direct Download option
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Reports should be sent to the previously inserted email address(es) within an hour. You will receive two separate Emails, one containing a HLD (High Level Document) and another containing an LLD (Bulk Loader/Migration plan). These documents will be braded branded based on the logged-in user’s organisation.
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Auditing with direct results
If enabled by the login profile, the email box will be replaced by a direct download link upon completion of the audit (with real-time messages shown during the audit)
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The links at the bottom of the page produce the same files (in real-time) as would be delivered by email, including any branding or output format that has been selected within the login profile.
Provisioning
To provision, simply click on the Provisioning tab, select the target vendor and drop a standard LLD Excel Spreadsheet onto the form. You will then be presented with the following screen.
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Make sure to select your ‘target platform’ and fill out any other required fields. Once done, enter in the desired email address(es) and click ‘Provision System’.
You will now receive an email within 3 hours. This will contain either the Bulk Loader (e.g. Cisco BATS) or a Provisioning Report (e.g. Broadsoft, Mitel etc.) detailing all the users and devices that have been provisioned, along with their usernames, passwords etc.
Supported Vendor Backups / Provisioning Targets
Supported Vendor Backups for Auditing
A list of all supported vendors can be found here.
Supported Provisioning Targets
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The options available will change depending on the target vendor. For example, WebEx by Cisco/WebEx Calling provisioning requires you to authenticate with WebEx prior to the provision.
Permission is also required from the vendor for some solutions therefore please contact us for further information and we can assist.
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