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SPA, or “Zero Touch” refers to the “Single Page Application”, a simplified interface for Auditing and Provisioning within UCentric.

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Call flows

The following PABX vendors exports also include ‘Call Flows’ – This details where a DID/DDI call originating from the public network is routed to an IVR, Hunt Group or ACD call path.

At present this is supported for:-

Mitel MiVC, Mitel MiVB, Avaya CM and Skype for Business

These call flows are included within the Excel Bulk Loader and High-Level Design documents.

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Direct orchestration

The “Direct Orchestration” provides the means to directly build or ‘Orchestrate’ the config of a new system though a script, a backup, or through direct API Orchestration

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