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Vendor | Model | Audit Method(s) | Ports Used (IP Audits Only) | Backup supported? |
|---|---|---|---|---|
3CX | 3CX | Backup only | - |
|
Aastra/Mitel | 400/430 | Backup only | - |
|
MX-One/MD110 | SSH, Modem | 22 |
| |
Alcatel | OmniPCX | SSH, Modem | 22 |
|
ASC | Recorder | XML File import | - | |
Asterisk | FreePBX | SSH | 22 |
|
Avaya | BCM | Backup only | - |
|
CM, Definity | ASA and SSH | 5022, 22 |
| |
IP Office | TFTP | 69 |
| |
Avaya / SDX | INDeX | Telnet / Modem | 23 | |
Broadsoft | Broadworks | TCP/IP | 2208 |
|
BT | CS2K | File load | - |
|
Cisco | CME | Backup only | - |
|
CUCM |
AXL and SSH
Backup only | - |
| ||
GPT | BTeX | Modem | - | |
IBM/Siemens | ROLM, 9751 | Modem | - | |
Intertel/Mitel | Axxess, 5000 | HTTP and TCP/IP | 80, 4000 | |
IPC | Classic | SQL Server Database | 135 | |
Microsoft | Teams, Lync, Skype for Business, | PowerShell | - |
|
Mitel/Shoretel | 3300, SX2000 MiVB (Non MSL) | Telnet, SSH, SNMP and TCP/IP | 23, 22, 5022, 5023, 161 |
|
MiCollab | Backup only | - |
| |
MiCC | Backup only | - |
| |
MiVoice Connect | Backup only | - |
| |
MiVoice Office 250 | Backup only | - |
| |
NEC | NEAX | Backup only | - |
|
NEC/Philips | Sopho/IS3000 | Backup only | - |
|
NICE | NTR | MySQL Database | 3306 | |
Nortel / Avaya | BCM | File load | - |
|
Meridian, CS1K | rLogin, Telnet, Modem | 513, 23 |
| |
Redbox | Recorder | TCP/IP | 1401 | |
Siemens/Unify | HiPath, HiCom | File load | - |
|
iSDX, Realitis | Telnet / Modem | 23 | ||
OpenScape OSV | File | - |
| |
Unify | OSBiz | File | - |
|
Verba | Recorder | SQL Server Database | 135 |
Outputs
Migration Plan
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The migration plan exporting allows blending of additional data (e.g. AD, CDR, DDI ranges etc.) and then export to either “Bulk loaders” or direct provisioning through a script, backup or direct “Orchestration”.
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This data ensures DDI information is associated with a device, user, or extension. It can be used to highlight any issues a migration would encounter from users who have moved locations but retained their extension number. Hunt groups spanning multiple locations can also be identified with this information. Fields shown in the table below as fieldName represent the columns in the LLD (Bulk Loader Excel sheet) that is generated.
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We can also blend in exports from Voicemail systems such as unity or 3rd party voicemail if it contains a list of users with voicemail configured. This allows for identification of voicemail users in the LLD reports for replication on the hosted voice or system that is being migrated to.
Type | Typical export from | Default Field mappings | Info |
|---|---|---|---|
Active Directory | Microsoft AD | Telephonenumber/Phone | Looks for Line1DN to patch telephonenumber/phone, if no match, attempts to match on name. Will map all appropriate fields if it finds a match. |
DDI | This is generated by us/you on a per-customer basis | EXTNPATTERN | This is used to bulk-map DDI and override locations if needed. In this example, any extension in the form 420xxx will be given an appropriate line1DDI number, and the regionName will be overrriden to "Amsterdam" - The RegionId of -1 means "match all locations to find this number in the list" The example 567x will only be overridden if the existing location (regionID /regionName ) matches. Note: The number of underscores must be the same in the suffix of the 1st two columns for this to work |
Devices | Generated by you/us if needed | userId | Used primarily for Broadworks exports where device information isn't in the backup; |
Network | Edge switches | Number | Will try to match on Number, IP or MAC. If found, will set LANSwitch, LANPort and LANLastSeen values |
Recorder | NICE NTR | Primary Extension Name | If the "Primary Extension Name" matches Line1DN, then the callRecordingMode column is set to "Yes" |
Voicemail | Unity | FirstName | Will persVoicemail voicemail if found, or groupVoicemail if set |
LLD Low-Level-Design/Bulk Migration Plan Export Formats
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