3CX

3CX

Backup only

-

XML Backup (.xml)

Aastra/Mitel

430/

MiVO400

Backup only

-

Excel Spreadsheet (.xls)

MX-One/MD110

SSH, Modem

22

Command dump (.zip)

Alcatel

OmniPCX

Backup, SSH, Modem

22

Config export (.txt)

ASC

Recorder

XML File import

-

XML Backup (.xml)

Asterisk

FreePBX

SSH

22

Asterisk backup (.tar.gz)

Avaya

BCM

Backup only

-

Excel export (*.xls)

CM, Definity

ASA and SSH

5022, 22

UCentric backup (.ucx)

IP Office

TFTP

69

Config export (.txt)

Avaya / SDX

INDeX

Telnet / Modem

23

Broadsoft

Broadworks

TCP/IP

2208

EMU (.json)

BT

CS2K

File load

-

Excel export (*.xls)

Cisco

CME

Backup only

-

Route export (.txt)

CUCM

Backup only

-

CUCM BATS (.tar)

Genesys

PureConnect

Backup only

-

Excel backup (.xls)

GPT

BTeX

Modem

-

IBM/Siemens

ROLM, 9751

Modem

-

Intertel/Mitel

Axxess, 5000

HTTP and TCP/IP

80, 4000

Microsoft

Teams, Lync, Skype for Business,

PowerShell

-

MIT provided backup.

Mitel/Shoretel

3300, SX2000

MiVB (Non MSL)

Telnet, SSH, SNMP and TCP/IP

23, 22, 5022, 5023, 161

CSV Extracts

Archive (.zip)

MiCollab

Backup only

-

MSL Backup (.tar)

MiCC

Backup only

-

MSL Backup (.tar)

MiVoice Connect

Backup only

-

MySQL Export (.sql)

MiVoice Office 250

Backup only

-

Access DB (.accdb)

MiVoice Office 400

Backup only

-

Excel Spreadsheet (.xls)

NEC

NEAX

Backup only

-

Excel export (.xls)

NEC/Philips

Sopho/IS3000

Backup only

-

XML backup (.xml)

Nortel / Avaya

Meridian, Succession, CS1000, CS1K

rLogin, Telnet, Modem

513, 23

Command dump (.txt)

OneAccess

One425

Backup only

-

Archive (.zip)

Siemens/Unify

HiPath, HiCom

File load

-

LastLoad/Regen (.txt)

iSDX, Realitis

Telnet / Modem

23

OpenScape OSV

File

-

Cfg Archive (.zip)

Unify

OSBiz

File

-

XML backup (.xml)

Active Directory

Microsoft AD

Telephonenumber/Phone
DDI/Phone
CN
DisplayName/FullName/DirectoryName
firstName/givenname/forename
SAMAccountName
Company
Department
E-Mail/Email/EmailAddress/Mail
SIPADdress
ObjectSID
UPN/UserPrincipalName
Mobile/MobilePhone/Cell/CellPhone

Looks for Line1DN to patch telephonenumber/phone, if no match, attempts to match on name.

Will map all appropriate fields if it finds a match.

DDI

This is generated by us/you on a per-customer basis

EXTNPATTERN
DDIPATTERN
REGIONID
REGIONNAME
NAMESPACE
OVERRIDEREGIONNAME

This is used to bulk-map DDI and override locations if needed.

In this example, any extension in the form 420xxx will be given an appropriate line1DDI number, and the regionName will be overrriden to "Amsterdam" - The RegionId of -1 means "match all locations to find this number in the list"

The example 567x will only be overridden if the existing location (regionID /regionName ) matches.

Note: The number of underscores must be the same in the suffix of the 1^st two columns for this to work

Devices

Generated by you/us if needed 

userId
MAC
deviceType

Used primarily for Broadworks exports where device information isn't in the backup;
Looks for the Line1DN or Line1DDI matching userId, if matched, sets the MAC and primaryModel (if each not already populated)

Network

Edge switches

Number
MAC
IP
Switch
Port
Last Seen

Will try to match on Number, IP or MAC. If found, will set LANSwitch, LANPort and LANLastSeen values

Recorder

NICE NTR

Primary Extension Name

If the "Primary Extension Name" matches Line1DN, then the callRecordingMode column is set to "Yes"

Voicemail

Unity

FirstName
LastName
Extension
group

Will persVoicemail voicemail if found, or groupVoicemail if set