Contents

Overview

The UCentric ZT (Zero Touch) interface is an SPA (Single Page Application) that provides a “Zero Touch” approach to both auditing and provisioning of voice phone systems.

Scope

This document should be used for initial user training in usage of UCentric ZT. However, the interface has been deliberately simplified in order to allow it’s use throughout an organisation without any prior training or incumbent knowledge of PABX’s or UC platforms.

Using UCentric ZT

Logging In

Logging in uses the standard UCentric login credentials, (SSO will be later supported). Each User Login defines the branding and capabilities associated with the user’s organisation(s). This allows us to limit what types of systems can be audited or provisioned to. Once logged in, there are just two options: - “Auditing” or “Provisioning”.

Note, depending on the login profile, only “Auditing” may be shown

Auditing

To audit any (compatible) PABX/UC platform, you simply drop the standard PABX/UC vendor backup on the page. The system will analyse the file and determine the PABX/UC platform automatically. For info on what PABXs are supported please refer to the ‘UCentric Voice Audit and Migration Capabilities’ document.

Once you have dropped in the file you wish to Audit select the PABX type (depending on the audit type this may be automatically detected/selected for you). Now simply enter a new site name (or select from an existing site), along with the recipient email address(es) and click “Create Migration Plan”.

Once clicked the migration plan will start building and should be sent to the previously inserted email address(es) within an hour. You will receive two separate Emails, one containing a HLD (High Level Document) and another containing an LLD (Bulk Loader). These documents will be braded based on the logged-in user’s organisation.

Auditing with direct results

If enabled by the login profile, the email box will be replaced by a direct download link upon completion of the audit (with real-time messages shown during the audit)

The links at the bottom of the page produce the same files (in real-time) as would be delivered by email, including any branding or output format that has been selected within the login profile.

Provisioning

To provision, simply click on the Provisioning tab, drop a standard LLD Excel Spreadsheet onto the form. You will then be presented with the following screen.

Make sure to select your ‘target platform’ and fill out any other required fields. Once done, enter in the desired email address(es) and click ‘Provision System’.

You will now receive an email within 3 hours. This will contain either the Bulk Loader (e.g. Cisco BATS) or a Provisioning Report (e.g. Broadsoft, Mitel etc.) detailing all the users and devices that have been provisioned, along with their usernames, passwords etc.

Supported Vendor Backups / Provisioning Targets

Supported Vendor Backups for Auditing

A list of all supported vendors can be found here.

Supported Provisioning Targets

A list of all provisioning targets can be found here.