Direct Audits
Direct audits are any audits done remotely (or via Serial), this approach is often used
These audits can be carried out by MIT directly over Internet, VPN or Dial up from our network or directly on a customer network if UCentric is installed within their environment.
Installing within the customer environment and carrying out an audit via a screen-share, remote session or RDP/VPN, this option is often used when customers do not allow for direct access to their PBX platform over the internet/IP, have no VPN access or other security restrictions are in place.
Direct audits are also applicable for systems that do not support auditing via backup or extract. #
This section only contains details of systems that support direct audits, for systems that support backup only or our full supported list of vendors please visit either of the below sections:
Vendor | Model | Audit Method(s) | Ports Used (IP Audits Only) | Required Details | |
---|---|---|---|---|---|
Aatra/Mitel | MX-One/MD110 | SSH, Modem | 22 |
| |
Alcatel | OmniPCX | SSH, Modem | 22 |
| |
ASC | Recorder | XML File import | - | Extract | |
Asterisk | FreePBX | SSH | 22 |
| |
Avaya
| CM, Definity | ASA and SSH | 5022, 22 |
| |
IP Office | TFTP | 69 |
| ||
Avaya / SDX | INDeX | Telnet / Modem | 23 |
| |
Broadsoft | Broadworks | TCP/IP | 2208 |
| |
GPT | BTeX | Modem | - |
| |
IBM/Siemens | ROLM, 9751 | Modem | - |
| |
Intertel/Mitel | Axxess, 5000 | HTTP and TCP/IP | 80, 4000 |
| |
IPC | Classic | SQL Server Database | 135 |
| |
Microsoft | Teams, Lync, Skype for Business, | PowerShell | - |
| |
Mitel
| 3300, SX2000 MiVB (Non MSL) | Telnet, SSH, SNMP and TCP/IP | 23, 22, 5022, 5023, 161 |
| |
NICE | NTR | MySQL Database | 3306 |
| |
Nortel (Avaya Blue) | Meridian, CS1K | rLogin, Telnet, Modem | 513, 23 |
| |
Redbox | Recorder | TCP/IP | 1401 | ||
Siemens/Unify | HiPath, HiCom | File load | - | ||
iSDX, Realitis | Telnet / Modem | 23 |
| ||
Verba | Recorder | SQL Server Database | 135 |
Version | Date | Comment |
---|---|---|
Current Version (v. 4) | Oct 13, 2023 10:18 | Sean Millar |
v. 5 | Oct 13, 2023 10:19 | Sean Millar |
v. 4 | Oct 13, 2023 10:18 | Sean Millar |
v. 3 | Oct 06, 2022 16:28 | Sean Millar |
v. 2 | Oct 06, 2022 16:04 | Sean Millar |
v. 1 | Oct 06, 2022 14:56 | Sean Millar |