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General Introduction

Overview

UCentric Voice Audit allows a discovery of voice systems such asmore telephone (PBX) systems to be performed quickly and easily. It is a powerful administrative tool that enables the user to precisely track the number, type and availability of key PBX resources such as cards, trunks and handsets. It is possible to view details of any aspect of the communication system with just a few mouse clicks. Furthermore, UCentric Voice Audit can autonomously monitor any number of PBX systems, whether LAN-linked nodes or individual units accessible only by modem.

UCentric Voice Audit is designed to perform downloads of PBX configuration data on a scheduled, user-defined basis. Each of these “asset scans” is stored along with its creation date for perusal by the user. This approach allows the user to not only access up-to-date information without any delay at all, but also monitor how the configuration of their communications network has changed between specific dates.

Probably the greatest advantage of UCentric Voice Audit is its extreme ease of use. Administrative personnel can carry out a sophisticated audit of the entire communications network from within a simple web-based interface. A top-down approach is used to display configuration details enabling the user to specify the precise areas of interest and the level of configuration detail.

UCentric Voice Auditing can be used to facilitate a migration to hosted or cloud solutions from any legacy PBX when used with UCentric Voice Migration and Provisioning modules.

Requirements

For software specific requirements please see the following article UCentric System Requirements

For vendor specific requirements, please see the following article Vendor Support and Capabilities

Introduction and Accessing the Interface.

Below is a short introduction on accessing the Voice Audit Interface, or click one of the buttons shown to learn how to run audits or view audited data and reports.

The UCentric Voice Audit Web Interface can be accessed either remotely or on the server the software is installed on via a web browser.

Locally: http://127.0.0.1/ucentric or https://127.0.0.1/ucentric if you have a secure web server configured.

Remotely: To access remotely replace the IP address in the above link with the hostname or IP address of the system UCentric Voice Audit is installed upon.

Once you have browsed to the web interface you will be greeted with the below window, here you can log in using an UCentric Voice Audit account.

Users can be created via the administration interface and a default user (ucadmin) is created during installation.

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Once logged in you will be presented with the UCentric web portal

NOTE: This portal will only display the applications that your login permits you to use. Each application interface is shown on the left-hand pane