Captured Features and Configuration

This page highlights the features and configuration that are captured from a UCentric Voice Audit for each vendor and PBX model we support. There is a large matrix that outlines our auditing capabilities for each vendor/PBX

Due to the acquisitions of PBX Vendors by other vendors, the columns/sections are separated into both the current vendor and previous vendor names, for example Nortel Option 11/Meridian/CS1K is also known as an Avaya system.

System	Section	Field	Notes
IP Office	User/Devices	Email	We get voicemail email address, but this may not be the primary email for the user
Cisco CUCM	System	Licenses	Only available on older systems (licensing is now off-system)
BCM	User/Devices	COS/COR	Does not use a fixed model - uses a unique system of schedules and filters which cannot be mapped
MiVB (CSV)	System	Cards	Online partial detail available as this tends to be a virtualised platform
Avaya CM	User/Devices	MAC	Only available if device is logged in at time of scan
Avaya CM	Auto-attendant	DN/Extn	IVR/AA on Avaya isn't really a thing - they use Vectors which are akin to contact-centre style call flows
3CX	System	Licenses	Only main License 'Key' available in backup
CUCM/CME	Speed dials	All	System speedials don't exist in Cisco, instead appear as individual BLF/Call keys on each device