UCentric Voice Auditing (via Vendor PABX Backups)
Backup support
The backup mechanisms and tools vary from vendor to vendor. This page details which systems UCentric supports auditing via backup for along with the supported backup formats and methods for each.
New ‘backup’ methods are being added all the time. Please return to this page to find the latest information and compatibility.
3CX
To audit a 3CX we require the XML file from within a backup which can be exported from the 3CX Admin Console.
Alcatel/Lucent
There are two Alcatel systems we can audit OXE and OXO (OmniPCX Enterprise and Office), these systems may use the OXO Connect Management Console or OmniVista (4760 or 8770) tools to export data. The method used will depend on the tool the partner or customer has access to.