Supported WebEx Features and LLD Field Mapping
- Sean Millar
- Paul McGuinness
The supported features for provisioning and the field from which we take the data from on our standard LLD are shown in this article. Note, the column letters correspond to a standard LLD, any edited LLD may change these and they should be used for information only.
WebEx Control Hub Section | Feature Name | Functionality/Field names | Notes | MIT LLD Field | Expected Outcome |
Management | Locations | Location Name |
| Locations -> Name | Location name from LLD field in column E appears on control hub in field shown in column C |
Management | Locations | Address |
| Locations -> Address | Address from LLD field in column E appears on control hub in field shown in column C |
Management | Users | First Name |
| Analog/Devices/Profiles -> firstName | First Name from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | Last Name |
| Analog/Devices/Profiles -> lastName | Last Name from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | Display Name |
| Analog/Devices/Profiles -> fullName | Display Name from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | Primary Email |
| Analog/Devices/Profiles -> email | Primary Email from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | Primary Directory Number |
| Analog/Devices/Profiles -> line1DN | Primary Directory Number from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | DDI/Caller ID |
| Analog/Devices/Profiles -> line1DDI | DDI/Caller ID from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | Voice Calling |
| True for all | Voice Calling from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | License |
| Analog/Devices/Profiles -> UserServicePacks | License from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | Location |
| Analog/Devices/Profiles -> regionName | Location from LLD field in column E is populated in WebEx field shown in column C |
Management | Users | Roles |
| Analog/Devices/Profiles -> CustomServicePacks | Roles from LLD field in column E is populated in WebEx field shown in column C |
Management | Users>Calling>Call Forwarding | Call Forwarding Option | Forward always, when busy, etc | Analog/Devices/Profiles -> cfd_always/cfd_busy/cfd_rna | Call Forwarding Option from LLD field in column E is populated in WebEx field shown in column C |
Management | Users>Calling>Call Forwarding | Forwarding destination | To extension XXXX | Analog/Devices/Profiles -> cfd_always/cfd_busy/cfd_rna | Forwarding destination from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Hunt Group | Hunt Group Name |
| Hunt, Work, ACD, Ring etc. -> Group Name | Hunt Group Name from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Hunt Group | Location |
| Hunt, Work, ACD, Ring etc. -> Group location | Location from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Hunt Group | Extension |
| Hunt, Work, ACD, Ring etc. -> Pilot number | Extension from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Hunt Group | Agents |
| Hunt, Work, ACD, Ring etc. -> Member Name/Member Number | Agents from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Hunt Group | Call Routing Pattern |
| Hunt, Work, ACD, Ring etc. -> Routing method | Call Routing Pattern from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Call Pick-up | Call Pickup Name |
| Pickup, Paging etc. -> Group Name | Call Pickup Name from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Call Pick-up | Location |
| Pickup, Paging etc. -> Group location | Location from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Call Pick-up | Agents |
| Pickup, Paging etc -> Member Name/Member Number | Agents from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Auto Attendant | Auto Attendant Name |
| Auto Attendants -> Description | Auto Attendant Name from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Auto Attendant | Extension |
| Auto Attendants -> Auto Attendant | Extension from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Auto Attendant | Menu/Actions | For each type of AA (Business hours, Out of hours, etc) | Auto Attendants -> Action/Target | Menu/Actions from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Features>Auto Attendant | Schedule | For each type of AA (Business hours, Out of hours, etc) | Auto Attendants -> Schedule Name | Schedule from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Numbers | Phone Number |
| Analog/Devices/Profiles -> line1DDI | Phone Number from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Numbers | Extension |
| Analog/Devices/Profiles -> line1DN | Extension from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Numbers | Location |
| Analog/Devices/Profiles -> regionName | Location from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Numbers | Assigned to |
| Analog/Devices/Profiles -> fullName | Assigned to from LLD field in column E is populated in WebEx field shown in column C |
Services | Calling>Numbers | Status | Will show inactive numbers | Hard coded to Inactive | Status from LLD field in column E is populated in WebEx field shown in column C |
For MIT staff only, the full table for all vendors is here: https://mittech.atlassian.net/wiki/spaces/KB/pages/25526283